Apply: Ghanaian Call Center Executive at Jiji

Here is the currently ongoing Jiji Jobs In Ghana 2020 and how to apply. Various Jiji Job vacancies for Ghana has been declared as follows. Jiji is the best place to sell anything to real people. It is the biggest free online classified with an advanced security system. We provide a simple hassle-free solution to sell and buy almost anything.

 

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About the Job

We are currently expanding and we need competent Ghanaian Speaking – Call Centre Executive.

Your role is to help our customers and vendors have an easy and enjoyable experience with Jiji.NG services.
We believe that a positive customer and vendor experience impacts overall growth so you will have the complete responsibility to ensure that this is achieved.

 

Job Responsibilities

  • Utilize the sales and customer experience processes and strategies used in our Call centre to improve sales
    ● Delivering an efficient responses through scripts, templates to all inquiries and general calls (both outbound and inbound)
    ● Escalating customer, client and vendor feedback and IT issues to help improve our product service offering
    ● A good understanding of the market dynamics in the online, ecommerce and classifieds sector through research, market studies etc.
    ● You will be responsible to maintain quality assurance standards in all calls
    ● Disciplined use of CRM system, forecasting and analyzing sales data.
    ● Regular reporting of KPI’s to management and keeping to targets
    ● Selling the Jiji services to clients and surpassing daily call targets
    ● Meeting with set KPIs and KRAs in your
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Person Specification

● Ability to speak the Ghanaian language is a must have
● Passionate about Tele sales, customer service and sales
● Minimum of two (1) year experience preferably in the online, ecommerce and classifieds sector.
● Experience managing a team and ability to use CRM is an added advantage
● Excellent verbal and written communication skills
● Ability to prioritize and handle multiple tasks at any given time.
● Detail oriented, excellent collaborator and Team Player
● Aptitude in problem solving

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Benefits and Perks

  • Steep learning curve in an innovative industry with plenty of responsibility
    ● HMO and Pensions
    ● Regular get-togethers, team building events, and TGIF
    ● Great work environment and fun loving with co-workers
    ● Free daily lunch
    ● Access to employee loans

 

Application Procedures: How To Apply

  1. Interested and qualified persons should send their CV’s and cover letter to the following email address: [email protected]
  2. State the position you are applying for as the subject of the email
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One comment

  1. HUSEINI MOHAMMED ISSHAK

    With the job vacancy in the company published in the avenuegh media, I will be happy ,and also work hard and effectively if you could give me the opportunity work as a call center executive.
    Thank you.

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