QUICK CREDIT & INVESTMENT MICRO-CREDIT LIMITED, a non-bank financial institution located in Ghana, requires the services of energetic CALL CENTRE EXECUTIVES. The job location is Accra-Ring Road Central
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- Obtaining client information by answering telephone calls; interviewing clients; verifying information and entering same into a web-based databa
- Determining Clients’ eligibility for the company’s products by comparing client information to established requirements and policies.
- Educating clients by explaining procedures; requirements, answering questions, and also providing information.
- Receiving and handling customer complaints in a timely manner.
- Maintaining communication equipment by reporting faults and problems.
- Excellent Verbal communication · Excellent Phone skills
- Good listening skills Excellent Data entry skills
- A good team player · Excellent Attention to details
- Great sense of professionalism · Ability to Multi-task
- The applicant must be able to speak good English and at least two (2) Ghanaian languages
EDUCATION, EXPERIENCE, AND LICENSING
- Maintaining and improving quality results by adhering to REQUIREMENTS:
- standards and guidelines and also recommending for improved performance,
- Minimum of HND
- Previous customer service experience, especially in the financial industry preferred.
MODE OF APPLICATION:
CV and cover letter should be sent to