National Service Scheme STAFF CONFERENCE 2019

The NSS hosted our Staff Conference 2019 in Kumasi from 6th – 09th November where the theme was Positioning National Service Scheme towards Digital Transformation. The role of Management and the Workforce.



The event was aimed a creating a common platform for Staff and Management to reflect on the current state of the Scheme and solicit ideas to chart a new path for the improvement of service delivery in the age of technology.


Our keynote speakers included:


  • Professor Kofi Akuoko, Board Chairman of the National Service Scheme
  • Mr Benjamin Kwaku Gyasi, Chief Director of the Ministry of Education representing the Minister of Education – Hon. Dr Mathew Opoku Prempeh
  • Hon. Mustapha Ussif, the Executive Director of the National Service Scheme.


All of whom brought information invaluable to NSS organisational development.


Our Executive Director, Hon. Mustapha Ussif shared the success story of the Scheme since 2017 highlighting key achievement of his administration such as the total digitization of the NSS Deployment Process, paperless registration and online booking system, Online Certificate Delivery, NSS Portal and Market Place, NSS Global Practice Initiative, NSS Poultry Entrepreneurship Training Programme and the completion of the NSS Condition of Service among others.


He thanked the NSS Governing Board for their unflinching support for the many policies proposed by Management which has resulted in the boost in the operations and public image of the Scheme.



He further acknowledged the support of his able deputies Gifty Oware-Aboagye (Deputy Executive Director, General Services), Kwaku Ohene Djan (Deputy Executive Director, Operations) and the entire Management and Staff for their immense contributions towards the transformation agenda.



Hon. Mustapha hinted on the Medie Water Bottling Plant which is near completion and set to offer employment opportunities to Ghanaian youths. 



We also had a range of workshops, information sessions and other activities available throughout the day which all staff participated, including: –


 > Transformation & Continuing Professional Development

> Reports by Deputy Executive Directors of NSS

 > Regional Report by NSS Regional Directors and presentations from key Departmental Heads

> Briefing on the completion and signing of the “Condition of Service” and “Scheme of Service” by the NSS Staff Union Chairman.

> Training on the NSS Management Information System (MIS) and live simulation

 > Health Screening Exercise conducted by Komfo Anokye Teaching Hospital (KATH)

Networking and selfie moments



We are pleased to report it was a huge success, with over 350 NSS staff attending the 4-day event, and would like to say thank you to all staff who made the effort to travel to Kumasi and get involved, particularly those who helped facilitate the event – the Staff Conference Committee Chaired by Gifty Oware-Aboagye and the Local Organising Committee headed by Mr. Opoku Mensah, the Ashanti Regional Director of NSS. 



It’s this commitment of NSS staff that made the staff conference such a great success and which supports the ongoing growth of the organisation.



Initial feedback from staff shows that the event has had a hugely positive impact on many of them, and given more focus to our ongoing commitment to providing quality service experience to our stakeholders.



Staff were particularly enthused about the completion, approval, signing and implementation of the Condition of Service and long-awaited Scheme of Service that provides the framework for grading and promotional structure of the Scheme.



Comments included: –

“I feel more connected to NSS and motivated to work harder. I feel that Management care about our welfare and they are doing a great job”

“I loved the motivational session”, 

“It was a very good programme – nice for all staff to come together”



We climaxed the event with an Award ceremony and Dinner to celebrate and recognize well-deserving national service personnel and staff of the Scheme who have served diligently in their capacities.

Once again, a huge thank you to all the staff and external speakers who supported and attended our 2019 staff conference – we couldn’t have done it without you!

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