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NGO Recruitment at CARE Ghana

CARE is a global leader within a worldwide movement dedicated to ending poverty. Our mission around the world is to save lives, defeat poverty and achieve social justice. Job Title:  IT Coordinator

 

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Our Core Values describe who we are, what we do, and how we do it.

Transformation
We believe in urgent action, innovation, and the necessity of transformation – within the world and our own organization.

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Integrity
We are accountable to the people and partners we humbly serve, transparently sharing our results, stories and lessons.

Diversity
We know that by embracing differences, actively including a variety of voices, and joining together we can solve the world’s most complex problems.

Equality
We believe in the equal value of every human being and the importance of respecting and honoring each individual; we know that change happens through people.

Excellence
We challenge ourselves to the highest levels of learning and performance, tapping the best of human spirit to create impact.

 

Job Description

Cooperative for Assistance and Relief Everywhere (CARE), Inc. doing business as CARE International in Ghana is seeking a dynamic, bold and creative problem-solver to oversee our Information Technology (IT) systems.

The IT Coordinator candidate we seek will bring passion and initiative to her/his role and contribute to the achievement of CARE’s vision, mission and strategic goals for Ghana.

We offer an inclusive and energetic work environment with opportunities to thrive and grow through initiative and participation in our local, regional and international networks. We are committed to advancing gender equality and diversity in the workplace and to growing our pool of young talent.

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JOB PROFILE
The successful candidate will manage CARE International in Ghana’s IT systems working in close collaboration with the CARE USA Digital Team to ensure the development and use of IT resources in the Country Office (CO) is aligned to organizational policies and strategies. The incumbent will:

  • Institute / standardize protocols for the use of IT across departments and projects
  • Advise management on the most suitable IT choices for operational efficiency and effective programme delivery
  • On-board, train and refresh staff members to maximize safe use of IT resources
  • Act as the link between end users and higher-level support
  • Install and configure software and hardware (computers, printers, VOIP, servers, etc.)
  • Monitor system and network performance and security
  • Perform troubleshooting, repairs and data restoration
  • Perform maintenance activities (e.g., backups)
  • Maintain licenses and upgrade schedules
  • Collaborate with other professionals to maintain standards and functionality

 

Required Skills or Experience

Knowledge

  • Solid knowledge of IT systems, networks and applications
  • Understanding of TCP/IP protocols and LAN/WAN configuration
  • Excellent knowledge of Office 365 apps and environment
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Experience

  • Proven experience as IT coordinator or similar role
  • Experience in network management and remote help desk support
  • Prior experience in an international organization a plus

Competencies

  • Strong client-centred communication and interpersonal skills
  • Excellent organizational and coordination abilities and attention to details
  • Ability to keep abreast with IT sector developments and apply learning to improve systems and operations
  • Willingness and ability to take initiative and translate ideas into action
  • Strong sense of integrity and commitment to excellence

Qualifications

  • BSc/BA in information technology or computer science is preferred.
  • We will consider years of practical experience in lieu of a degree.
  • Certification (CompTIA Network+, CompTIA Security+, CCNA, MSCE or similar) is a plus

 

Application Procedures: How To Apply

  1. Interested and qualified persons should send their CV’s and and cover letter to the following email address: [email protected]
  2.  Indicate the role you are applying for “IT Coordinator Application” in the email
  • Submission deadline is Tuesday, 09 March 2021.
  • Applications will be reviewed and shortlisted on a rolling basis and only shortlisted candidates will be contacted for interviews.

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