New Recruitment at Vodafone Ghana

To maintain high standards of service quality and reliability which provide a key differentiator between Vodafone and other operators. Management of network related issues with the NCA. Job Title: Service Management Manager.Job Title: Survey Technician

Kindly share with the Whatsapp button below this page. If you have any enqiuiries, let us know in the comment section. You can join our Whatsapp Group For Government (Public Sector) Job Vacancies Alert. >>> Government Job Vacancies Alert Whatsapp Group <<<

Vacancies Today

Table of Contents

Job Responsibility

Define the network quality strategy in alignment with overall business strategy and Measure, evaluate and report network quality of service and experience and key performance indicators (KPIs) daily, weekly, monthly, and quarterly.
Initiate and manage quality improvement programmes in order to achieve agreed quality and performance standards and targets for the network and business-critical services.
Define the technical quality standards and perform quality audits in addition to working with external auditors across all nodes and services within technology, identify gaps and initiate and drive improvement and adherence to standards.
Manage Service Management team and any related vendors, providing clear objectives, direction and strategy and also managing operational and capital expenditures to ensure achievement of business targets (EBITDA, Revenue, Subscribers, OFCF, H & S)

Skills

Network Access Technology
Monitor and Diagnose
Dev Ops
Service and Delivery Management
Leading Organisation Culture and Change
Cloud
Security
Lean Six Sigma
Mobile and Network Security

Technical / Professional Qualification

Master’s degree (MBA or MSC)
Undergraduate degree in telecommunications or electronic or computer engineering.
10 or more years of experience in the mobile and/or fix telecommunications field
Certification and/or extensive knowledge and use of Six Sigma, Enhanced Telecoms Operations Map (eTOM), Business Process Management (BPM) and/or Information Technology Infrastructure Library (ITIL)