Here is How To Use The ECG Mobile App (ECG Power) And Shortcode On Your Phone to Buy Credit, Pay Bills among other functionalities. The Electricity Company Of Ghana (ECG) has officially launched its Mobile App called ECG Power to help customers check their meter balance, how much credit they have used within a period and buy ECG credits online.
Although there is an ECG Web Portal that allows customers to check their bills, apply for a new service for their premises or homes, make complaints among others, prepaid customers were still unable to buy ECG credits online, the ECG mobile app is to address such challenge. The ECG Mobile App eliminates the inconvenience of joining queues or moving far from your home to buy credits for your meter.
About The ECG Mobile App (ECG Power) And Shortcode
The ECG Mobile App which is called ECG Power was launched by the Vice President of Ghana on 18th February 2020. The app was designed by the ICT staff of ECG to make it possible for 2.8 million out of the company’s 3.8 million customers to make payments for power purchased and services rendered by the Company. Smartphone Users can download the app from the Google Play Store or Apple App Store, create an account, add the meter number, and top up or pay bills using their mobile money wallets. Users of Non-smart phones can as well dial *226# and follow the prompts to use the service.
Functionalities Of The ECG Mobile App (ECG Power)
ECG Mobile APP is meant for conveniently paying prepaid and postpaid bills, viewing power power usage and getting notified on any ECG activity. Payments on the app can be made through MTN mobile money, Vodafone Cash and AirtelTigo Money. ECG Mobile App (ECG Power) is a Full featured App for buying power anywhere anytime conveniently. You can as well check power consumption both daily and monthly on periodic chart basis as well as Pay ECG bills, check your balance on a ECG account among other functionalities.
About The New Mobile ECG Shortcode
Prepaid Meters Supported By The ECG Mobile App
The app supports both prepaid and postpaid meters nationwide. There are plans to roll out other prepaid meters in subsequent updates. The ECG Mobile App currently supports the following prepaid meters:
- Nuri (Kamstrup)
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How To Download And Use The ECG Mobile App (ECG Power)
Smartphone Users can download the app from the Google Play Store or Apple App Store, create an account, add the meter number, and top up or pay bills using their mobile money wallets. Users of Non-smart phones can as well dial *226# and follow the prompts to use the service.
Download The New ECG Mobile App
Download the ECG Mobile App ( ECG Power ) for your android device below:
Download ECG Mobile App For Android Devices
Download ECG Mobile App For IOS ( iPhone )
How To Use The ECG Mobile App (ECG Power) To Pay Bills And Top Up Your Credit Balance Using A Smart Phone
Follow the steps below to buy ECG prepaid or pay bills with the ECG mobile app:
- Install the ECG App from Google Play Store or the App Store
- Then Create a new account on the ECG App with your Email, Phone number and enter a password
- Afterwards Add your first metre number by clicking on the (+) sign
- If you have more than one metre you can then proceed to add the second metre by clicking on the (+) sign again
- Choose the Top-up module to top up your balance
- Choose the Pay Bills Module to pay bills for your postpaid metre
- Then Confirm the payment via your Mobile Money
- If you experience errors while adding your meter, wait for a while and try again. If it persists, restart your mobile device and try again.
How To Use The ECG Mobile App (ECG Power) Service To Pay Bills And Top Up Your Credit Balance Using A Non Smart Phone (YAM Phones)
To Use The ECG Mobile App (ECG Power) Service To Pay Bills And Top Up Your Credit Balance Using A Non Smart Phone (YAM Phones) you need access the ECG Mobile Shortcode for ECG Services on your phone. With the new ECG Shortcode can be used to Top up your ECG prepaid, Pay your ECG Bills, Update your customer information with ECG. The shortcode is accessible on all the telecommunication networks nationwide.
- To use the new ECG shortcode for the shortcode for ECG services dial *226#
- Follow the prompt to make payments and access other ECG services